Privacy Policy

🔒 Privacy Policy – Billu

Last Updated: June 15, 2026

At Billu, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services (collectively referred to as the "Services").

By using Billu, you agree to the terms described below.

🔍 Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, shipping and billing address, and phone number

  • Payment Information: Billing data and transaction history

  • Account Details: Username, password, preferences, and saved items

  • Order History: Products viewed, added to cart, purchased, or returned

  • Device Information: IP address, browser type, device identifiers, and usage or session data

  • Communications: Customer support messages, inquiries, and feedback

🛠 How We Collect Information

Your information may be collected in the following ways:

  • Directly: When you place an order, create an account, or contact us

  • Automatically: Through cookies, tracking pixels, and analytics tools

  • From Third Parties: Such as payment processors, shipping providers, or marketing platforms

🎯 How We Use Your Information

We use your information to:

  • Process and fulfill orders efficiently

  • Communicate order updates and respond to customer support requests

  • Personalize your shopping experience and recommend relevant products

  • Send promotional or marketing communications where permitted by law

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Comply with legal and regulatory requirements

🤝 Sharing Your Information

We only share your personal data with trusted third parties necessary to operate our services, including:

  • Payment processors to complete secure transactions

  • Shipping partners to deliver your orders

  • Marketing service providers for advertising and analytics

  • Government or legal authorities when required by law

We never sell or rent your personal information to third parties.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable essential website functionality

  • Analyze website performance and user behavior

You can control or disable cookies at any time through your browser settings.

🚫 Children's Privacy

Billu does not knowingly collect personal information from individuals under the age required by applicable law in their jurisdiction. If we become aware that such information has been collected, we will delete it promptly.

🔐 How We Protect Your Data

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure server infrastructure

  • Restricted access controls and firewalls

While we take strong precautions, no online system is completely risk-free. We recommend using strong passwords and keeping your account credentials secure.

🧾 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or deletion of your data

  • Object to certain types of data processing

  • Request a copy of the personal information we store about you

To exercise these rights, please contact us through the contact options available on our website.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Your continued use of our Services after any changes indicates your acceptance of the revised Privacy Policy.

❓ Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the contact options available on our website.

Store: Billu